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Privacy Policy

Effective Date: July 10, 2026. Review our commitment to protecting your personal data.

1. Information Collection

E-SWAB collects information necessary to build and maintain secure digital savings profiles. The types of data collected include:

  • Personal Details: Name, email address, physical address, and contact numbers.
  • Identity & Verification Records (KYC): Government-issued identifiers, tax verification numbers, and verification documents required under compliance acts.
  • Usage Data: Logging information, IP addresses, and browser specifications.

2. User Rights

You possess complete rights regarding the personal information you share with us. This includes:

  • The right to request access and view the active data records associated with your profile.
  • The right to request corrections or updates to inaccurate identity information.
  • The right to request erasure of your data, subject to regulatory retention laws.

3. Data Protection

We implement standard physical, electronic, and managerial security structures to safeguard your records. This includes SSL/TLS certificate encryptions for data transmission and multi-tier access logs. While we maintain rigid protections, no system can guarantee 100% security; we encourage users to manage passwords responsibly.

4. Data Retention

Identity records, verification documents, and audit logs are retained for the duration of your profile's activation. In compliance with AML policies, specific verification records may be held for mandatory periods (up to 5 years) after a profile's closure to meet legal or tax audits.

5. Third Party Services

E-SWAB partners with third-party depository vaults, verification agents, and analytics services to deliver platform functions. We share data only to the extent necessary to verify KYC records and secure gold custody. These third parties are bound by confidentiality clauses and cannot use your data for marketing purposes.

6. Contact Information

For inquiries regarding data collection or user rights, please submit a query via our contact portal or email our privacy compliance officer directly at info@eswab.in.