AML/KYC Policy

1. Compliance Commitment

E-SWAB is committed to maintaining the highest compliance standards with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations. We implement robust Know Your Customer (KYC) identity verifications to verify the legitimacy of our savers and prevent any illicit activities on our savings gateway.

2. Customer Identification Procedure

Before any user can allocate funds toward gold custody or withdraw accumulated balances, a formal identification audit must occur. Users are required to establish:

• Full legal name, matching government records.
• Date of birth and nationality.
• Residential address details.
• Tax identification numbers (e.g. PAN card in India).

3. Document Requirements

To verify the details supplied, users must upload high-resolution digital copies of:

• Proof of Identity: Government-issued passport, Aadhaar card, voter registration card, or driver's license.
• Proof of Address: Utility bills, bank statement copy (less than 3 months old), or standard official residence certificates.
• Proof of Tax Status: PAN Card details, validated online via government databases.

4. Verification & Audit Checks

Verification is conducted using automated compliance databases and manual audit teams. E-SWAB reserves the right to reject onboarding applications or request additional documentation if profiles show inconsistencies or match sanction registers.

5. Record Retention Policy

All identity documentation, verification records, and transaction audit trails are securely archived in encrypted database structures. Under AML guidelines, these records are kept for a minimum of 5 years post-account closure to assist regulatory audits or compliance investigations if required.

6. Regulatory Contact

For inquiries regarding compliance procedures, verifications, or document processing, please contact our Compliance Officer at info@eswab.in.